General Information

• What is Panel App?
• Who is Placed, Inc?
• Does it cost anything to join Panel App?
• Are there any restrictions?
• Why do I need to have my location on?
• I have a suggestion/feedback, who do I contact?

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Account Information

• How to update my account information
• Why is my phone number invalid?
• Trouble verifying my account
• I forgot my password
• I'm having trouble logging in
• How do I delete my account?

Points

• How to receive points?
• How do I redeem my points?
• Can I transfer my points?
• Will my points ever expire?
• Why have my points reset?
• Why am I not receiving points?

Survey

• About Panel App surveys
• How do I receive surveys?
• How do I update my home/work answers?
• What if more than one answer is correct?
• I received an inappropriate option
• Outdated or incorrect survey options

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Referrals

• What are the benefits of referring?
• How to refer someone?
• What are the referral levels
• My referrals are not showing

Redemptions

• Where is my Sweepstakes prize?
• How to redeem for prizes?
• What types of prizes are there?
• Where is my guaranteed prize?
• How are gift cards sent?
• How do you choose your Sweepstakes winners?

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